Peter_G created this poll originally on the Monzo community and I thought it would be interesting to capture the perceptions of folks elsewhere where there’s likely to be less of a bias towards Monzo.
It covers the three key app only banks with a current account. The other option is there if you feel someone else beats them in a specific category. If you vote for Other, let us know who in the replies!
Which bank has the best app?
Not interest rates, not features, just best app. Think design, think responsiveness…
- Chase
- Monzo
- Starling
- Other
0 voters
Which bank has the best feature set?
Not the app, not interest rates, just features. Think cheque imaging, think pots, think budgeting…
- Chase
- Monzo
- Starling
- Other
0 voters
Which bank has the best rates?
Not the app, not features, just the best commercial offering. Think interest rates, think fees and charges…
- Chase
- Monzo
- Starling
- Other
0 voters
Which bank has the best customer service?
Not the app, not features, not rates, just excellent service. Think response time, helpfulness, ability to resolve issues first time…
- Chase
- Monzo
- Starling
- Other
- Don’t know
0 voters
Finally, what you gonna do?
- Switch to Chase from Monzo
- Switch to Chase from Starling
- Rinse Chase for their offers but not move
- Do nothing
- Do something else (explain below!)
0 voters